What you need to know

PRIORITY CHECK-IN

Priority check-in is provided to couples whose ceremony is on embarkation day only. Please be at the terminal between 10:00am and 10:30am to be with your shoreside coordinator to ensure you will receive priority check-in. Please make sure that all sailing guests are with you at this time. Please note that we are at the mercy of the Customs on the day of embarkation. Once the clearance is given from Customs and Immigration, your wedding coordinator will escort you and your guests through the terminal and check-in. Your non-sailing guests will need to provide Security with the government approved identification that was provided on the non-sailing guest form. Please advise them that they will receive a visitor pass in exchange for their ID document – they will get these back once they disembark the ship. Once everyone has boarded the ship, your guests will be taken to the ceremony venue and the bridal couple will be escorted to their stateroom. If there is anything you need for your wedding ceremony, please hand carry these onboard, as all luggage is delivered to the staterooms later in the afternoon.

CANCELLATION POLICY

Notice of cancellation must be made in writing to Royal Ocean Events, Inc. Cancellation made prior to 60 days from sail date will receive a full refund of monies paid minus $400 US booking fee. No refunds will be issued for the marriage license or processing fees. No refunds will be made for cancellations made less than 60 days from the sailing date.

BOOKING INFORMATION

All ceremonies and receptions are booked based on availability. All weddings must be booked and paid for 60 days prior to your cruise. If possible, weddings may be booked within 60 days at an additional late booking fee of $250 USD. All pricing is subject to change without notice. Holland America Line reserves the right to substitute items of equal or lesser value.

MARRIAGE LICENSES

Please note that it is the responsibility of the wedding couple to obtain information and apply for a marriage license from the desired port that they wish to marry in. Please inquire with your Royal Ocean Events coordinator regarding the procedure for obtaining a marriage license in the port where you wish to get married. If you choose a non-legal ceremony in a destination port, please advise your coordinator, as you are required to sign a Symbolic Waiver form, 45 days before your ceremony. Custom vows are permitted upon approval 45 days before ceremony.

ITINERARY CHANGES

Please be advised that in the event of strikes, lockouts, weather conditions, medical difficulties or any reason whatsoever, Holland America Line and Royal Ocean Events may at any time without prior notice cancel, advance, postpone or deviate from any scheduled sailing or port of call, Holland America Line and Royal Ocean Events shall not be held liable for any loss whatsoever incurred by reason of such cancellation, advancement, postponement or deviation. This includes the ship not being able to call into any port due to weather. For this reason it is not recommended that you put your wedding date and time on printed invitations etc., until after the wedding.

CEREMONY TIMES AND LOCATIONS

All onboard ceremony times and locations are assigned by the Holland America Line & Royal Ocean Events coordinators based on the guest count, ceremony and reception requirements. Destination ceremonies are arranged with Royal Ocean Events and times are given to you based on the number of guests and ceremony requirements. All times and locations are assigned approximately 30 days before your wedding date. Venues & times subject to change per the ships discretion.

WEDDING GUESTS

All of our shipboard wedding packages are designed to accommodate the bride and groom. Holland America Line Weddings will allow up to 10 non-sailing guests to board the ship for the ceremony at no additional charge. You will be allowed additional non-sailing guests if you purchase a reception. If you decide to purchase a reception or your total guest count is over 25, an additional wedding coordinator will be required for each increment of 25 with a $150USD for every 25 guests over the first 25. Due to security issues some ports of call do not allow non-sailing guests.

ADDITIONAL INFORMATION

Please note that all prices are subject to change without notice and all items are applicable to state tax. Please have all final information to your wedding coordinator no later than 60 days before your ceremony date, otherwise we will not be able to guarantee the services requested.

CONTACT INFORMATION

Royal Ocean Events, Inc – 7228 Progress Way #12, Delta, British Columbia, V4G 1H2
Toll-Free Phone: 888.475.5511, Fax: 604.940.6216
Vancouver area clients’ phone: 604.940.1181
Email: [email protected]
Please note that our office hours are Monday-Friday, 8:00 am-4:00 pm PST.